January 15th, 2015

Leading, Delegating, Communicating – How will you Manage?

As a community pharmacist, you won’t just be a health professional – you will also be both a manager and a leader of a team of people within a pharmacy. The role of a pharmacist is a position of responsibility and with it comes assumed obligation; obligation to be in control, to be in authority, to solve problems, as well as to temporarily manage resources, people, compliance, targets and, above all, a health brand. There are three specific skills needed to manage the potential challenges which you may experience while working as a first-year pharmacist. These are; Communication Skills, Delegation Skills and Performance Management Skills. Effective communication can help to foster a good working relationship between you and your team, which can in turn improve morale and employee efficiency.